For returning an item not as described the sellers responsible for both the return shipping cost and fully refunding you including the original shipping cost. Smart sellers are very happy to make things right.
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So the buyer gets 650 from eBay.
. Open an INAD case through eBay. It will automatically be approved and a pre-paid label will generate for you. If you want to return something simply go back to the listing and click Ask seller a question.
Message 3 of 59. Used - An item that has been used previously. EBay buyers are eligible to open a dispute when an item is not received or when.
If youve opened a case for not as described and you escalate then ebay will tell you to return for refund. So the lesson here is folks if you buy something and you dont feel like paying for it say the item is not as described harass the seller into submission if that doesnt work eBay will either force the seller to refund it or Ebay will give you your money back. You are covered by the eBay Money Back Guarantee - eBay Money Back Guarantee - opens in a new tab or window if you receive an item that is not as described in the listing.
I think it dings the seller if he gets too many not-as-described hits. Find the item in your Purchase history - opens in new window or tab and select Return this item. Youll have to return the item.
Select your reason for the return. You must file a claim through the resolution center for an item not as described in order to force the seller to send you a prepaid label. If the item arrived damaged broken or faulty add up to 10 images relevant to the reason youre returning the item for and showing any scratches or defects.
A buyer insists the item was not as described in order to force a return. You are sure the item wa. Ask your seller to send you a prepaid return shipping label.
Not cleaned if it is dirty or cleaned unless a stain escapes the sellers notice but cleaned. The item may have some signs of cosmetic wear but is fully operational and functions as intended. If youve sold on ebay long enough youve had this happen.
Once seller receives the item back they issue refund. If the seller is not being reasonable when directly contacted outside the eBay resolution system then it is time to involve eBay directly as described above. Save the Money-Back Guarantee for the dopey ones who arent helping.
If not issued within 72 hours I believe you can ask eBay to step in they will refund you and seller will receive a defect on their account. If you have asked for a partial refund then the seller needs to agree to that and issue it ebay dont deal in partial refunds. If you pay for the return shipping the seller wont be obligated to reimburse you.
When a buyer requests a return for item not as described reasons the seller must respond within the return request and offer a solution to the buyers issue When a buyer requests a return for remorse reasons the seller must honor their return policy as specified in the listing. Only click the defective buttons if you have to. You can decline the partial refund offer and will be required to send the item back via trackable means for a.
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Item Not As Described No Returns 10 Tips To Help Avoid Returns On Ebay Ebay Selling Tips Selling On Ebay Flea Market Flip
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